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One Person, Two Companies: What "Creative Director" Actually Meant

  • Writer: Veronica Hanna
    Veronica Hanna
  • 17 hours ago
  • 6 min read

A while back, I sat down and wrote out — line by line — everything I was actually responsible for in a role I once held. Not the job description role I was hired into. The real one.


Two pages later, the truth of it was staring back at me: I wasn't the creative lead for one business. I was the entire creative department — solo — for two.


One was an agency, serving external clients across branding, campaigns, advertising, sales collateral, and web. The other was a recurring consumer publication: a 44-page magazine, produced eight times a year, with its own editorial calendar, advertisers, deadlines, and brand to protect.


Two businesses. Two audiences. Two completely different sets of deadlines that did not care about each other.


And one creative person standing in the middle of both.


Me.



SCOPE

I wasn't "helping out" with the magazine while working for the agency. I wasn't "supporting" the agency while producing the magazine.


I owned the creative function for both. Start to finish. Alone.


Every function you'd normally spread across a creative department — Creative Director, Brand Director, Art Director, Creative Strategist, Campaign Conceptor, Marketing Strategist, Editor, Editorial Designer, Production Designer, Web Designer/Developer, Motion Creative, Social Media Manager, Email Producer, Production Manager, Quality Control — collapsed into one person.


And then essentially duplicated across two businesses.


Nobody handed me that list on day one and said, "Congratulations, this is all yours." That's not how it happens.


It happens one perfectly reasonable request at a time.


The magazine has to go to press. A client needs a campaign. Someone needs a website. An advertiser needs an ad. There's a sales deck due. The next issue needs to be designed. Somebody needs branding. Somebody needs a social graphic. Something needs to go out in an email.


Every individual ask makes sense. The problem is that nobody is standing above all of it looking at the total creative load.


Except you.


Eventually, business problem → strategy → concept → messaging → creative direction → art direction → design → production → implementation → distribution → ongoing brand management becomes your normal workflow. For Company A. And then you do it again for Company B.


Two org charts. One name in the middle.


And here's the number, because I think it matters: $4,500 a month.


That's what I was paid to do it. It wasn't what the work was worth. I knew that then, too.


COPE

$4,500 a month was more than I'd ever made at the time. Which, looking back, mostly tells me I'd been underpaid for a very long time.


But I wasn't sitting there thinking, "Wow, what an amazing deal." I knew it wasn't enough. Not for the amount of work. Not for the responsibility. And definitely not for the value I was bringing into the businesses.


But I also welcomed the challenge. I liked being the person who could figure it out.

Give me the problem. I'll solve it.


Need a campaign? Okay. Need a website? Fine. Need a publication produced from beginning to end while I'm also doing everything else? Apparently we're doing that too.


And I was good at it. So I built systems. I figured out how to keep all the plates spinning. I learned whatever I needed to learn. I solved the next problem, then the next one, then the next one.


Twelve-hour days became normal. Sometimes sixteen. I was effectively always on call. There was always another deadline, revision, client request, advertiser need, website update, or magazine issue already barreling toward the next press date.

I was perpetually tired. But the work couldn't look tired. That part mattered to me.

Whatever was happening behind the scenes, the client wasn't responsible for it. The campaign still needed to be smart. The brand still needed to be cohesive. The publication still needed to look polished. The website still needed to work.


I knew exactly what kind of work I wanted my name attached to. So whether I was being paid like it or not, the work had to look like it came from a million-dollar agency.


And it did. I'm still proud of that.


HOPE

So why did I keep doing it?


Part of it was pride. Part of it was responsibility. Part of it was that I genuinely loved the work and knowing I could do all of it.


There is something incredibly satisfying about being handed a giant mess of moving pieces and realizing, Oh. I can actually handle this.


But there was something else, too. I thought eventually someone would see it. I thought there would come a point where the amount of value I was creating would become impossible to ignore.


Maybe the salary would catch up. Maybe the title would catch up. Maybe there would even be a conversation about partnership — because, in a very literal sense, I was the design side of a design agency.


The creative product being sold to clients? I was creating it.


I wasn't just executing someone else's vision. I was figuring out what the vision should be, developing it, selling it, building it, producing it, maintaining it, and figuring out how to get the next thing done while the current thing was still moving.


I cared about the companies. I wanted both to thrive and grow and compete with bigger agencies.


And I cared about the clients. I didn't want to let them down. I didn't want to walk away and have someone come in cold, disrupt systems I'd spent years building, and leave active work hanging while they tried to figure out how everything worked.


So I kept making it work.


And that's the funny thing about being really good at making impossible situations work: people start thinking the situation works.


It didn't. I did.


NOPE

That's probably the biggest thing I understand now that I didn't fully understand then.

Being capable of carrying something doesn't mean you should have to carry it indefinitely. And making an unsustainable system work exceptionally well doesn't magically make the system sustainable. Sometimes it just makes the problem harder for everyone else to see.


I was compensating for missing infrastructure with my own time, energy, skill, and sense of responsibility. And because the work kept coming out good, the gap stayed invisible.


I don't regret proving to myself that I could do it. That experience taught me an enormous amount about what I'm capable of — not just as a designer, but as a creative leader, strategist, problem solver, and someone who can walk into unfamiliar territory, learn quickly, and make a direct impact.


But I would never structure it that way again.


And strangely enough, it also changed the way I think about compensation. I'm not interested in attaching some giant arbitrary number to a title and refusing to have a conversation unless someone hits it.


Tell me what I'm actually responsible for. Am I leading a team? Building one? Still designing? Am I responsible for one brand or six? Am I setting the strategy, executing it, or both? What problems am I being brought in to solve? What kind of impact can I make?


Those things matter to me. Compensation matters too. Of course it does. But it's a conversation, not a standoff.


I've already done the version where the work, responsibility, authority, and compensation had absolutely no reasonable relationship to each other. I'm not doing that again.


But there's a hell of a lot of room between undervaluing yourself and being unwilling to have a reasonable conversation about the right opportunity.


Because at the end of the day, what I actually want is pretty simple:

Give me something meaningful to own. Give me a problem worth solving. Give me room to make an impact. And if there's something I don't know how to do yet, give me a minute. I'll learn.

I've spent enough of my career proving what I can accomplish without the resources, title, compensation, team, or support that probably should have been there.


I'm much more interested now in finding out what I can do when they are.

The work doesn't lie. The org chart usually does. And sometimes the paycheck does, too.


Have you ever written down the job you were actually doing and realized it looked nothing like the one you were hired to do?

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